DreamMap Support
We read every message — usually reply within a day.
support@visionsync.com — for general questions, feature requests, or bug reports.
Common questions
I'm not getting notifications
Make sure DreamMap has permission to send notifications: iOS Settings → DreamMap → Notifications → Allow Notifications. Inside the app, Profile → Morning reminder + Weekly insight notifications need to be on. The app re-checks and repairs scheduled notifications every time you open it, so opening the app once after granting permission is usually enough.
I dictated a dream but a word came out wrong
Open the dream, tap the small ✎ Edit link under the dream text, fix the word, and tap Save & re-analyze. The AI will re-read your corrected text and produce a fresh analysis.
How do I delete my account and data?
Profile → scroll to the bottom → Delete account → Continue → type DELETE to confirm. This permanently removes all your dreams, tags, badges, readings, and your account itself. The action is irreversible.
When does the weekly reading update?
DreamMap auto-generates a fresh weekly reading whenever your library has materially changed (3+ new dreams, or a new week began). The "Refresh this week" button on the Analysis tab forces a regeneration whenever you want one. The reading reflects the past 7 days from the moment of generation — not a calendar week.
Is my data shared with anyone?
No. Your dreams are stored privately under your account. AI analysis uses Google's Gemini API under their enterprise terms, which specify that your content is not used to train their models. See the privacy policy for the full picture.
What's the methodology behind the analysis?
The pattern engine is built on Jenni & Roesler's Motif Analysis and Phase Model (MAP), published in Behavioral Sciences (2024), and Roesler's Structural Dream Analysis. Individual symbol readings cite the tradition they're drawing on — Jung, Freud, Artemidorus, Talmudic, Hindu, or American folk lore.